Privacy Policy

Effective Date: March 2, 2025
Business Name: MediSoul Wellness and MediSoul Institute
Website: www.medisoulwellness.com and www.medisoulinstitute.com

MediSoul Wellness and MediSoul Institute are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect the following information when you sign up for a membership, course, or session:

  • Personal Information: Name, address, email, phone number, and payment details.

  • Account Information: Login details for your Thinkific or Vagaro account.

  • Payment Information: Securely processed through Thinkific for memberships/courses and Vagaro for one-on-one sessions.

2. How We Use Your Information

Your information is used to:

  • Provide access to memberships, courses, and services.

  • Process payments for purchases and subscriptions.

  • Send transactional emails related to your account, such as confirmations or billing notices.

  • Respond to customer support inquiries.

3. Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we use the following platforms to process payments and manage accounts:

  • Thinkific: Handles course and membership purchases.

  • Vagaro: Manages scheduling and payments for one-on-one sessions.

These platforms have their own privacy policies and security measures to protect your data.

4. Data Security

Your information is stored and protected within Thinkific and Vagaro, which use industry-standard security protocols. We do not directly store or process payment information on our servers.

5. Cookies & Tracking

Our website may use cookies to enhance functionality and improve user experience. You can adjust cookie preferences in your browser settings.

6. Your Rights & Data Management

  • Email Subscriptions: You may unsubscribe from emails at any time using the opt-out link in emails.

  • Membership Cancellations: You can cancel your membership directly in your Thinkific account.

  • Payment Information: We do not store payment details; all transactions are processed securely through Thinkific and Vagaro.

7. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Changes will take effect immediately upon being posted on our website.

8. Contact Information

For privacy-related concerns or questions, contact us at:
📧 Email: info@medisoulinstitute.com